You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We strive to process all orders for in-stock items within 5-7 business days. Our standard business hours are Monday through Friday 9 a.m. to 5 p.m. Eastern Standard Time (EST). As a convenience to our customers, we offer flat rate shipping and you should allow 3-7 business days for standard delivery once an order has been shipped.
All shipping charges are the responsibility of the customer. Shipping charges will be included on your invoice and can be viewed on a summary screen prior to finalizing your order. Be please aware, shipping charges are subject to change without notice.